What does a managed service provider (MSP) do?

A managed service provider like BVTech LLC proactively manages your business IT systems on an ongoing basis. This includes 24/7 network monitoring, cybersecurity protection, data backups, software patching, help desk support, and strategic technology planning.

Does BVTech provide IT support outside San Antonio?

Yes. BVTech provides remote and on-site IT support across Texas including San Antonio, Houston, Austin, New Braunfels, Sugar Land, El Campo, and surrounding areas.

What cybersecurity services does BVTech offer?

BVTech provides multi-layered cybersecurity through the Guardz platform including endpoint protection, dark web monitoring, email security, phishing training, firewall management, incident response, and HIPAA/PCI DSS compliance support.

How much do managed IT services cost?

BVTech managed IT starts at $85 per user per month and averages $85 to $150, which is below the U.S. national MSP average. VoIP phone service starts at $20 per line per month and runs up to $45 per line for AI-enhanced plans with call summaries and AI voice agents.

BVTech News is the weekly cybersecurity intelligence brief written personally by Jordan Polasek every Sunday. Each post analyzes the most important CISA Known Exploited Vulnerabilities (KEV) additions from the week with plain-English remediation steps for Texas small and mid-sized businesses. The cadence has run weekly since April 2026 and is free to read at bvtech.org/news/.

How often is BVTech News published?

BVTech News is published weekly, every Sunday, with a recap of the week's CISA KEV additions and other relevant cybersecurity intelligence for Texas SMBs.

🏆 SuperOps MSP Award Winner 2023

Enterprise IT & B2B Technology
Solutions, Done Right

Q: Who is Jordan Polasek?

Jordan Polasek is the award-winning Founder and Managing Partner of BVTech LLC, established in 2013. With two decades in IT, Jordan Polasek is an AWS-certified cloud & cybersecurity specialist trained through the ethical hacker tier, holds a 4.0 GPA in Cloud Computing, and won the SuperOps Solo MSP of the Year Award in 2023. Learn more at jordanpolasek.com.

BVTech LLC is the Texas firm businesses call when the job has to be done correctly — managed IT, cybersecurity, cloud, and full commercial AV/network buildouts across San Antonio, Houston, Austin, and the Gulf Coast since 2013. We build what the big enterprises build, solve the problems other providers turn down, and charge what a serious business can actually afford.

📅 Book a 15-Minute IT Assessment → See Transparent Pricing 📞 Call Now

🔒 HIPAA Experienced 🛡️ Guardz Cybersecurity 🇺🇸 American-Made Team ⚡ 24/7 Monitoring

13+

Years in Business

5.0★

Client Rating

24/7

IT Monitoring

BVTech LLC cybersecurity and network protection services for Texas businesses

BVTech LLC 1st Place Solo MSP of the Year Award 2023 - SuperOps

13+

Years in business
Texas-based since 2013

24,000 sq ft

Largest AV/IT buildout
Full venue, ground-up

200+

Display units serviced
For a national brand

5.0★

Google rating
Verified client reviews

Solo MSP of the Year
SuperOps, 2023

📊 See Your Numbers

What Could Managed IT Save You?

Move the sliders to your business. The estimate updates live — based on industry-standard downtime costs and the efficiency gains our managed clients typically see. No email required.

Employees 15

Current monthly IT spend $1,500

IT incidents / disruptions per month 6

Estimated saved per year

0 hrs

Downtime prevented / year

Get a Free IT Assessment →

Illustrative estimate based on your inputs & typical managed-client outcomes. Your real numbers come from a free assessment — no obligation.

Trusted by Texas Businesses & Technology Partners

GuardZ AT&T

Microsoft DialPad

Real Builds · Real Photos

Our Work in the Field

All projects →

Network and AV equipment rack with patch panels, UPS units, and dressed cabling installed by BVTech LLC

🗄️ Venue network coreOutlaw Pickle · San Antonio

SCI Electrical Services website rebuilt by BVTech LLC — modern mobile-responsive design on Cloudflare

🌐 Website remakeSCI Electric · before & after

Ceiling projector, drop-down screen, and in-ceiling speakers installed by BVTech LLC at a San Antonio venue

📽️ Commercial AVProjection & zoned audio

UniFi network core and audio equipment in a glass-door rack installed by BVTech LLC

🔌 Rack & cabling craftUniFi core, dressed & labeled

Large display mounted above a venue entrance, installed and cabled by BVTech LLC

🖥️ Displays venue-wideMounted, cabled, managed

Structured Cat6 cabling drops above the ceiling grid during a BVTech LLC commercial buildout

🧵 Structured cablingClean rough-in, documented

What We Do

The Full Technology Stack, Designed Once and Documented

Cybersecurity, cloud, network infrastructure, phones, cameras, and the managed services that keep all of it running. One partner, one set of standards, one accountable contact. We specify the equipment, we install it, we manage it, and we hand you a diagram for the wall of the server closet.

B2B Technology Solutions

Commercial AV/IT buildouts, multi-vendor project management, emergency response, and ISP liaison — the jobs other providers turn down. Anchored by Outlaw Pickle & XPEL.

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Managed IT Services

Proactive monitoring, patching, helpdesk, and infrastructure oversight for businesses of one to one hundred employees. The problem gets found before your staff notice anything is wrong.

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Cybersecurity Solutions

Layered defense built on the Guardz platform. Endpoint protection, dark-web monitoring for your domain and executives, phishing awareness, and a documented incident-response runbook rather than a PDF somebody filed and forgot.

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Cloud & Microsoft 365

Tenant migrations, Conditional Access, SharePoint structure that does not collapse under real use, and Azure or AWS deployment from an AWS-certified engineer. We build it so you can hand the next admin a clean environment.

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Backup & Disaster Recovery

Local and immutable offsite backups on a verified restore schedule. A backup that has never been restored is not a backup. We test ours quarterly so the answer is not a guess.

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Network & Structured Cabling

Ubiquiti UniFi and Cisco Meraki network design, Cat6 cabling to TIA-568 standards, VLAN segmentation done properly the first time. Every drop labeled. Every port documented.

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VoIP Business Phones

Hosted phone systems on DialPad and 3CX. Auto-attendants that route the way your callers actually behave, AI call summaries on the higher tiers, and clean CRM integration.

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Security Cameras & AV

IP camera installations with thirty-plus days of retention, programmable access control with audit logs, and conference-room audio that your staff can operate without a cheat sheet taped to the wall.

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AI & Automation

Practical automation for real workflows. AI voice agents that handle after-hours calls, document intake that stops being a person's Monday morning, and integrations that let your existing tools actually talk to one another.

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Full Business Tech Setup

Ground-up technology buildouts for new locations. Workstation procurement, network, phones, cameras, access control, cabling, and a first-year managed-services engagement so the lights stay on.

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Custom Secure Websites

Fast, custom-coded websites hosted on Cloudflare's global edge — sub-second load times, enterprise security baked in, and no monthly platform fees draining your budget.

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Help Desk & Co-Managed IT

Fast, human help desk support with real resolution times — plus a co-managed model that backs up your in-house IT person instead of replacing them.

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Featured Work

Proof, Not Promises

Service pages tell you what we do. These are jobs we actually shipped — a ground-up entertainment venue and a small-business website rebuild — with the real photography, the real before-and-after, and the reasoning behind each decision.

▶ Finished venue walkthrough

Full Venue Buildout 🏓 Entertainment & Pickleball

Outlaw Pickle — San Antonio

24,000 sq ft entertainment and pickleball venue · Ground-up technology buildout · 2023–2024

The ownership group brought us a $195,400 integrator bid for a second opinion. We rebuilt the design around supported, properly-segmented Ubiquiti UniFi gear, delivered the same room for $138,200, and the savings paid for the cameras and audio zones the first bid had quietly left out.

Network & Wi-FiUniFi core · ~180 labeled Cat6 drops · Wi-Fi 6 throughout
AV & DisplaysStage video wall · zoned Bose & QSC audio · mounted displays venue-wide
SecurityUniFi Protect IP cameras · programmable access control on staff doors

View the full project →

SCI Electrical Services website after BVTech rebuild — dark, modern, mobile-responsive design hosted on Cloudflare

SCI Electrical Services website before — dated layout with oversized header image

Before After

Website Modernization Cloudflare Pages

SCI Electrical Services — South Texas

Family-run electrical contractor · El Campo · sci-electric.com

The old site led with a single oversized photo and a phone number. We rebuilt it as a fast, mobile-responsive site that opens with the work, the licensing, and the years in business — the things a customer actually checks before they call. Drag the slider to compare.

DesignClean, modern layout · mobile-responsive · clear calls-to-action
PerformanceFast loads on Cloudflare's global edge · SSL · stronger technical SEO foundations
HostingDeployed through Cloudflare Pages with no monthly hosting cost for this project*

*Website hosting and domain registration are separate — the client may still pay an annual fee to register sci-electric.com even though the site hosting itself currently carries no monthly charge.

See the transformation →

View all our work → Request a project consultation

How We Work

A Documented Process, Not a Guess

BVTech is dependable because of its systems, not slogans. Every engagement — a single workstation or a 24,000 sq ft buildout — runs through the same documented stages, so nothing is improvised and the next person to touch your environment isn't starting from scratch.

Discovery & Assessment

We look at what you actually have — network, devices, security posture, and the way your team really works — before we recommend anything.

Documentation

Everything gets written down: an inventory, a diagram, and a record of how the environment is configured. The documentation is yours.

Planning & Proposal

A clear scope with real numbers — no decimals for false precision, no cookie-cutter package. The proposal you receive is the one that fits you.

Deployment

Standardized installation procedures, supported equipment from our distribution partners, and cabling terminated to TIA-568 standards.

Testing & Verification

We confirm it works before we call it done — including restoring a backup, because a backup nobody has ever restored isn't a backup.

Training & Handoff

Your team learns the systems they'll use day to day, with a one-page reference where it helps — so routine things don't require a callout.

Monitoring & Alerting

Continuous monitoring on the network core and endpoints catches problems before your phone rings — which is why emergency calls drop after we take over.

Ongoing Support

A responsive help desk with real resolution times, backed by documented escalation paths and our vendor and technology-partner relationships.

Reporting & Improvement

Scheduled reviews keep the environment current — patching cadence, backup verification, and a roadmap that adapts as your business grows.

Founder-led, professionally backed. BVTech is led by founder Jordan Polasek and supported by professional monitoring and security tooling, established vendor and distribution accounts, technology partners, and specialist contractors when a project calls for them. You get a single accountable contact — and the systems behind that contact that keep your business running.

Why BVTech

Thirteen Years of Careful Work

Founded by Jordan Polasek in 2013, BVTech LLC is a Christian-owned small business based in Texas. The work we do is the enterprise-grade IT that Fortune 500s take for granted, delivered at a scale and a price that makes sense for a real small or mid-sized business. Proper network segmentation, proper backup, proper identity controls, and a human on the other end of the phone when something needs attention.

✓Award-winning MSP. Named Solo MSP of the Year by SuperOps in 2023, selected from a competitive international field.
✓Security as a first principle. Layered defense built on Guardz, with EDR, dark-web monitoring, phishing awareness, and real incident response rather than a checkbox.
✓Proactive by design. Continuous monitoring catches the problem before the phone rings, which is why our clients' emergency call volume drops after we take over.
✓Credentialed staff. An AWS-certified cloud & cybersecurity specialist with ethical-hacker security training and a 4.0 GPA in Cloud Computing — fluent in the platforms and threats that define modern business.
✓Statewide coverage from a Texas home base. San Antonio, Houston, Austin, New Braunfels, Sugar Land, and the Gulf Coast, with same-day on-site within a reasonable radius and remote everywhere else.
✓No cookie-cutter plans. Every engagement is scoped to what the business actually needs. The proposal you receive is the proposal that fits you.

Client Testimonials

What Our Clients Say

Real, verified 5-star reviews from the Texas businesses and people we actually work with. Rated 5.0 out of 5 on Google.

★★★★★

"At first glance it seems like just a small mom and pop shop, but Jordan provides quality service with the utmost professionalism. He's very transparent with all the options, quick to diagnose and solve your tech problems, and treated me like family and not just another customer. I will be going to Jordan for any further tech needs. Would highly recommend!!"

Jacob Wolf · Google

★★★★★

"From our initial meeting with Jordan Polasek and BVTECH we were impressed with Jordan's sincere demeanor and extensive knowledge. BVTECH provides exceptional service on every level with prompt responses and solutions. Medical Interest, Inc. feels confident in recommending Jordan Polasek and BVTECH."

Lynda Villastrigo · Medical Interest, Inc.

★★★★★

"I've had really bad experiences with our previous MSPs but BVTech has completely changed that experience. He has a very professional and friendly personality and handles each customer well with great enthusiasm. You can tell he enjoys what he does and that's someone you need on your side to help you."

Dino Delkic · Google

★★★★★

"Jordan has been a life saver for my computer twice. Super sweet and caring, efficient and quick. I stream on Twitch and use my computer for work so his ability to work with me all the time to repair it has been a god send, and he's really fair with pricing. Super knowledgeable and kind!"

Tonyo pon · Google

★★★★★

"I was in San Antonio for work. My computer froze the day before a huge presentation. The guys at BVTech got me in right away and were able to fix my computer without losing any of my files. They do amazing work!"

Cimeron Bennett · San Antonio

★★★★★

"Professional & courteous! It was our pleasure working with BVTech to fix and upgrade our network — they're always here to help."

G & A Auctions · El Campo

Read all our reviews →

💰 Transparent Pricing

Priced Below the National MSP Average

No "contact us for pricing" maze. Managed IT starts at $85/user/month. User pricing includes one primary workstation or laptop; servers, shared devices, network equipment, and specialty systems are scoped separately. That's well under the U.S. MSP industry range of roughly $150 to $200 per user. The proposal you receive is the proposal that fits your environment, and the number on it is the number you pay.

MANAGED IT

$85/user/mo

Range: $85–$150/user · includes one primary workstation

24/7 monitoring · patch management · help desk · endpoint protection · M365 admin

POPULAR

VoIP + AI PHONE

$20/line/mo

Range: $20–$45/line (AI tiers)

Unlimited calling · auto-attendant · AI call summaries · voice agents · CRM integration

CYBERSECURITY

$25/user/mo

Range: $25–$50/user

Guardz EDR · dark web monitoring · phishing training · HIPAA/PCI compliance

See Full Pricing → 📅 Book 15-Min Call

FROM THE BLOG

Writing from the Workbench

Practical perspectives on cybersecurity, cloud, and the decisions real Texas businesses face when they are trying to get their technology right.

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As Jordan Polasek, Founder of BVTech LLC, I've witnessed firsthand how network segmentation can be the difference between a minor security incident and a c

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Jordan Polasek's Essential Cybersecurity Guide for Small Businesses in San Antonio — BVTech LLC

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